Policies: Payment Methods and Sales Tax:
We are very pleased to accept Visa, Mastercard, American Express, and Discover cards. Unfortunately we cannot accept personal checks.
Sales tax is charged for Michigan residents only. The rate is 6% by law. The site will use your address to determine if tax should be applied and will do so for Michigan residents. Michigan Retailers are welcome to contact us for a special purchase code that will remove the sales tax. Connecticut residents are not able to shop with us. Connecticut law states that Bulletproof vests and body armor can only be sold in a face-to-face transaction, so we are unable to ship there.
We offer five different shipping methods to meet any schedule and budget: Ground shipping costs $8.95 regardless of how many vests you purchase. It takes 6-8 business days to arrive. Priority delivery costs $11.95 regardless of how many vests you purchase. It takes 3-5 business days to arrive. Accelerated Priority costs $19.95 regardless of how many vests you purchase. It takes 2-4 business days to arrive. Express shipping costs $34.95 regardless of how many vests you purchase. It takes 1-2 business days to arrive. Free shipping is available to any order that contains a bulletproof vest. It is free. It takes 10-14 business days to arrive. Exchanges and Returns: Exchange for a different size: You may exchange your vest for a different size within 30 days. If you would like to exchange for a different size, please return the vest in "As-New" condition and include a note with your return telling us what size you would like receive. "As New" means that the vest is perfect and can be immediately sold to another person. We will mail the correct size free of charge.
Returning a vest for a refund? Returns are accepted if they are postmarked within 7 days of receipt. All returns are charged a 15% inspection/restocking fee. The vest must be returned in as-new condition. "As New" means that the vest is perfect and can be immediately sold to another person. When you mail it back to us, contact firstname.lastname@example.org with your tracking information. Orders that originally received free shipping will also be charged the $9.95 shipping fee that they received for free initially.
Vests that are not returned "As New" will be charged a $99 fee to replace the vest carrier. We aren't trying to be mean about it, but everyone who buy a bulletproof vest deserves one that is crisp and clean, not previously worn or handled poorly.
Used Vest Buyback: If your vest saved your life, we want it. Did your BulletSafe vest save your life? If so, we want to buy it back from you. We will give you half of the price of a new vest in exchange for your used vest, plus we'll be able to examine how well it worked and use that information to make improvements to future vests. Please, if your vest served it purpose, let us have a look.